Access and Inclusion

Sydney Film Festival is proud to partner with Accessible Arts with their Accessing Sydney Collectively campaign. Please visit http://asyd.co/ for more information. We welcome feedback at tickets@sff.org.au.

SFF Access & Inclusions information

Sydney Film Festival welcomes all visitors to screenings and events, and makes every effort to ensure the program is accessible to our whole audience. Sydney Film Festival is a wheelchair accessible festival. See the venue specific information for details.

Companion Cards

Sydney Film Festival proudly accepts Companion Cards to all sessions. For guests who require assistance of a companion or carer, a second ticket is issued at no cost to the Companion Card holder.

Companion Card tickets can be booked when the 2019 program goes on sale on our webiste by adding them to your cart and then entering your Companion Card number on checkout.

For all access and inclusion bookings or enquiries, and to notify us of your needs so we can make your visit as enjoyable as possible, please call us on 1300 733 733 or email tickets@sff.org.au.

Wheelchair Spaces

Sydney Film Festival’s venues have a limited number of wheelchair spaces. To book a space, please call us on 1300 733 733. You can reserve a wheelchair space for sessions in the Screenability Program online at the same time you are booking your ticket.

See below in the Venue Specific Access Information field for the number of spaces available in each cinema across the Festival.

Audio Description

Audio describers give verbal descriptions of all the visual elements of what is happening on the screen. This is done during natural pauses and gaps in the dialogue via a small earpiece, provided to audience members before the show. Customers must book the service in advance online or over the phone and pick up their FM headset on arrival. This service has limited availability for each session. In 2018 there were 3 film packages over 6 sessions as part of the Screenability program that were Audio Described.

Open Captioning

Open Captioning is a text display of all the words and sounds heard on screen. In 2018 there were 3 film packages over 6 sessions as part of the Screenability program that were Open Captioned.

Assistance Animals

Assistance animals are welcome at all festival events and venues. Bookings are essential so the venue can be advised, call 1300 733 733 or email tickets@sff.org.au.

Assistive Listening

Many venues have an induction hearing loop system or FM radio system available. See the venue specific information below for details.

Auslan Interpreted Q&A’s and Introductions

Auslan interpreting is for audiences who use Australian Sign Language (Auslan). In 2018 there were 3 film packages over 6 sessions that had intros and Q&As that were Auslan interpreted, and there was a free talk that was Auslan interpreted as part of the Screenability program.

 

Subtitled Screenings

All foreign language in films is subtitled in English. This does not include full open captions.

Relaxed Screening

Relaxed screenings are designed to create a safe and welcoming environment for children on the autism spectrum or other disabilities that create sensory sensitivities, along with their friends, carers and families. Performances are provided in a supportive and non-judgemental environment, with slight modifications to sound and lighting, an open door policy and a quiet area available. In 2018 there was a relaxed screening of Maya the Bee: The Honey Games at Hoyts Entertainment Quarter.

Venue Specific Access Information

Art Gallery of New South Wales

The main entrance at the front of the Gallery is via two short flights of stairs: nine steps outside and two in the vestibule inside. A permanent access ramp provides an alternative to the external stairs. Another ramp is positioned on the inside stairs and a Gallery staff member is available for assistance if required. All areas inside the building are accessible by ramps and two lifts.

Wheelchair accessible toilets are located on lower level 1.

There are 4 free accessible parking spaces: two at the front of the Gallery and two at the rear.

Hearing loops are available in the back two rows of the Domain Theatre.

There are 5 wheelchair spaces at the back of the cinema. To book a wheelchair space please call us on 1300 733 733.

Dendy Newtown

All cinemas are wheelchair accessible. Please use the lift on the Ground Floor. Cinemas 1-4 are located on Level 1 and Cinemas 5-10 are located on Level 3. Accessible bathrooms are located on the Ground Floor or Level 3. Cinemas 5 & 8 have hearing aid transmitter technology.

We use a range of cinemas in Dendy Newtown

Cinema 1 has 4 wheelchair spaces. Cinemas 2, 3 and 8 have 2 wheelchair spaces. To book a wheelchair space please call us on 1300 733 733.

Dendy Opera Quays

All cinemas are wheelchair accessible by lift. There are accessible toilets located on the lower Ground Floor via a lift.

All cinemas are hearing loop enabled. The best rows are in the middle of the theatre (avoid the back two rows or front two rows).

There is no onsite parking available.

Cinema 1 has 2 wheelchair spaces. Cinema 2 has 4 wheelchair spaces and Cinema 3 has 3 wheelchair spaces. To book a wheelchair space please call us on 1300 733 733.

Event Cinemas

Ramp access to Event Cinemas is available from the main entrance on George Street. It is recommended to drop off on Kent St and take the lane way down to the cinema.
Cinemas 4, 5, 8 and 9 (used by SFF in 2018) are wheelchair accessible.

Accessible toilets are located a short distance from each cinema.

Only Cinema 8 and VMAX 1 and VMAX 2 are hearing loop enabled, please see the festival staff for locations that are best covered by the hearing loop. Cinema 4, 9 and 11 have Infrared- Williams sound and can be accessed with a headset provided by Event Cinemas staff.

There is no onsite parking available.

Cinemas 3, 4, 5 and 9 have 4 wheelchair spaces. Cinemas 8 and 11 have 3 wheelchair spaces. To book a wheelchair space please call us on 1300 733 733.

Hayden Orpheum Picture Palace Cremorne

All cinemas in the Hayden Orpheum are wheelchair accessible, with the exception of Cinema 3. There are accessible toilets located a short distance from the cinema. Hearing loops are available in all cinemas.

Behind the Orpheum on Parraween Street there is a car park with accessible spaces.

Cinema 4 has 4 wheelchair spaces. Cinema 5 has 2 wheelchair spaces. Cinema 3 has no wheelchair spaces. To book a wheelchair space please call us on 1300 733 733.

Please note the Venue policy is that the inclinator is unfortunately not able to be used after the session start time due to noise disruption. Please plan your visit accordingly.

Hoyts Entertainment Quarter

Hoyts Entertainment Quarter is an accessible venue where all films in the Screenability program will be screening, featuring Open Captioning, Audio Description and Hearing Loops. Filmmaker introductions and Q&As will be Auslan interpreted.

Cinemas 14 had seating removed which created 5 wheelchair accessible spaces available and Cinema 15 had seating removed which created 7 wheelchair accessible spaces available. To book a wheelchair space please call us on 1300 733 733.

Lower Town Hall and Upper Town Hall

Wheelchair access is available to both via a lift at the Druitt Street entrance. This includes access to the Centennial Hall and the Treasury Room.

Accessible toilet facilities are available on each publicly accessible floor of the building.

There is no onsite parking available.

​​State Theatre

The main entrance of the State Theatre on Market Street is wheelchair accessible. There will be temporary ramp access to the Mezzanine Level.

The State Theatre has up to 6 wheelchair accessible spaces available on the Mezzanine Level. To book a wheelchair space please call us on 1300 733 733.

An accessible toilet is located at the QT Hotel next door on Level 1.
Rest points are available in foyer and bathroom areas.

The State Theatre has a hearing loop located in the centre two blocks of seating in the mezzanine. Optimal seats are in the Mezzanine: Row H 26 – 32, Row G 25 – 31, Row F 25 – 31, Row E 24 – 30, Row D 23 – 29, Row C 23 – 29 and Row B 23 – 29.

There is no onsite parking available.

The Ritz Cinema Randwick

The venue has limited wheelchair spaces. It is not enabled with hearing aid transmitter technology or a hearing loop.

The accessible toilet is located on the ground floor on the east side of the building. There is direct or lift access to all cinemas.

Cinema 1 has 2 wheelchair spaces. Cinema 5 has 1 wheelchair space. To book a wheelchair space please call us on 1300 733 733.

Casula Powerhouse Arts Centre

Casula Powerhouse Arts Centre has up to 10 wheelchair spaces. All areas of the Centre are wheelchair accessible, with accessible bathrooms on site. The venue also offers Companion Animal access.

There is plenty of parking on site. For bookings at this venue, please call Casula Powerhouse directly on (02) 9824 1121.

Restaurant Specific Access Information

Abode Bistro & Bar

Bathurst Street entrance to the top deck is accessible by wheelchair and the bar is accessible by wheelchair through the hotel entrance. Abode has a ramp that can be used from all levels. Wheelchair accessible restrooms are available via lift on Level R.

Azuma

Wheelchair accessible with accessible restrooms. Restrooms are located outside of the restaurant but on the same floor.

Barrel Bar & Dining

We are fully accessible.

Bloodwood

Limited accessibility – please call in advance.

Chef’s Gallery Town Hall

No accessible restrooms.

Fix Wine Bar + Restaurant

No accessible restrooms.

Long Chim

We have full wheelchair access with entrance on Angle Place that has a ramp into the venue, chair lift to allow people down to the lower dining room and accessible toilets.

Restaurant Hubert

Restaurant Hubert has wheelchair access. Please call Hubert in advance to arrange access.

The Ritz Bar

For information about accessibility at The Ritz Bar please call: (02) 8324 2500.

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